Choose a product on feelskin.in, select the available options, add it to your cart and continue to checkout. Enter your correct contact and delivery details, select an available payment method and submit your order.

Cash on Delivery may be available for eligible products and serviceable PIN codes. Check the payment options shown at checkout for your order; availability can vary by location or order.

Available online payment methods are displayed at checkout through the payment gateway. Complete payment only on the official FeelSkin website and never share your OTP, UPI PIN or banking password with anyone.

After dispatch, FeelSkin may send a shipping confirmation with tracking details by an available communication channel. Tracking can take some time to activate after the courier receives the parcel. For help, contact customer care and share your order number and registered mobile number.

You can request cancellation before the order is dispatched by contacting customer support as soon as possible. Once an order has been shipped, cancellation may not be possible. Final approval is subject to the website's applicable policy.

FeelSkin ships across India to PIN codes served by its logistics partners. Some remote or restricted locations may not be serviceable. The available delivery options depend on the PIN code entered at checkout.

Orders are generally processed within 1–3 business days after confirmation. After dispatch, estimated delivery is usually 3–7 business days for metro cities, 5–10 for other cities and towns, and 7–14 for remote areas. These are estimates, not guaranteed dates; courier and location conditions may affect delivery.

Any applicable shipping charge is shown at checkout before you place your order. Free shipping may be available on selected products, orders or promotional offers, subject to the displayed terms.

Contact FeelSkin within 48 hours of delivery. Share your order number, registered mobile number and clear photos or a video of the parcel, shipping label and product. Keep the product and original packaging until the team reviews your request. Resolution is subject to verification and the applicable policy.

Due to the nature of skincare, personal-care and wellness products, returns for change of mind or personal preference are generally not accepted. Please review the Return & Refund Policy before ordering. Exceptions may apply where required by law or stated for a specific order.

Report the issue within 48 hours of delivery. Include your order number, product name, registered mobile number and clear photos or video. The team will review the evidence and let you know whether a replacement or refund is approved.

Approved refunds are generally processed to the original payment method within 5–10 business days. The time taken to appear in your account may vary by bank, card issuer, UPI provider or payment gateway. COD refunds may require suitable bank details after verification.

Read the product description, ingredient list, directions and precautions on the relevant product page and packaging. Choose according to your skin's needs and tolerance. If you have a skin condition, very sensitive skin or are under treatment, ask a qualified dermatologist or healthcare professional for advice.

The ERATON Cream product listing highlights Kojic Dipalmitate, Alpha Arbutin, Glutathione and Vitamin C. Check the product packaging for the full ingredient list, directions and precautions. The cream is positioned for a routine focused on the appearance of dullness and uneven-looking skin tone.

The listed combo includes one FeelSkin Vitamin C + Niacinamide Face Serum (30 ml) and one FeelSkin ERATON Cream (20 g). Please check the product page and package contents at the time of purchase, as product listings and availability may change.

Suitability depends on the individual product. Check its label and product page rather than assuming every product suits everyone. Patch-test before regular use, introduce new products gradually and stop using a product if irritation occurs.

Follow the exact directions on the product label, use only as directed, avoid contact with eyes and do not apply to broken or irritated skin unless a qualified professional advises otherwise. Patch-test first and use broad-spectrum sunscreen during the day as part of a suitable skincare routine.

Results and skin tolerance vary between people and depend on the product, routine and other factors. FeelSkin does not guarantee a fixed result or permanent removal of pigmentation. Follow the label consistently and consult a dermatologist for persistent or concerning skin changes.